Frequently Asked Questions

  • Are you licensed and insured?

    Yes, Columbia Tile & Grout Services is fully licensed and insured. We are experienced professionals committed to providing quality work with complete peace of mind.
  • Do you offer free estimates?

    Yes, we provide free estimates for all projects. We'll diagnose your needs and propose the best solution tailored to your specific requirements.
  • Do you use eco-friendly products?

    Yes, we offer eco-friendly cleaning options using Microgreen brand cleaners. We always opt to use the least harmful product that will effectively complete the job.
  • Do you handle commercial projects?

    Yes, we handle large-scale commercial cleaning and color sealing projects. However, we do not perform commercial installation projects, focusing on cleaning and restoration services.
  • What types of flooring do you install?

    We install and repair LVP, LVT, and laminate flooring. Our services cover both residential and commercial projects with precise, professional workmanship.
  • Do you serve Orlando Florida?

    Yes, we serve Orlando, FL along with South Carolina locations including Lexington, Columbia, Charleston, Greenville, and Rock Hill.
  • What's included in grout sealing?

    Professional sealing protects grout and tile, increases durability, prevents staining, and makes future cleaning easier. This extends the lifespan of your surfaces significantly.
  • Do you repair shower leaks?

    Yes, we provide full-service shower repair and replacement, including leak repairs. We work on both tiled and non-tiled showers to ensure long-lasting performance.
  • Can you clean commercial kitchens?

    Yes, we provide deep cleaning and degreasing for commercial kitchens using eco-friendly products. This service is available for restaurants and high-traffic commercial areas.
  • What makes you different from competitors?

    We focus on ethics and quality of work, building relationships through trust and transparency. We provide consultative service with problem diagnosis and custom solutions.
  • Do you work with natural stone?

    Yes, we work with ceramic, porcelain, natural stone, and other tile materials. Our expert installation covers new builds, remodels, and replacement projects.
  • How do I get started?

    Call (803) 608-0946 to request your free estimate. We'll assess your needs and provide the most effective solution for your project.